Privacy Policy

At nowera s.r.o., we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit nowera.sk, contact us, or use our services.

This Privacy Policy has been prepared in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and applicable Slovak data protection legislation.

Data Controller

The controller responsible for the processing of your personal data is:

nowera s.r.o.
Mýtna 46D
811 06 Bratislava – Staré Mesto
Slovakia

Office / Contact address:
Andreja Hlinku 3058/17
926 01 Sereď
Slovakia

Company ID (IČO): 53 083 806
Tax ID (DIČ): 2121254729

Email: ahoj@nowera.sk

Hereinafter referred to as “Nowera”, “we”, “us” or “our”.

What Personal Data We Collect

Depending on how you interact with us, we may process the following categories of personal data:

  • first and last name,
  • email address,
  • telephone number,
  • company name and information,
  • information you provide in contact forms,
  • information contained in your messages or project enquiries,
  • IP address,
  • browser and device information,
  • website usage and interaction data,
  • cookie identifiers and similar technical information.

We only collect personal data that is necessary for the relevant purpose.

Contact and Project Enquiries

When you contact us through our website, by email, telephone or another communication channel, we may process the personal data you provide to us.

This may include your name, email address, telephone number, company information and any information contained in your message.

We process this information in order to:

  • respond to your enquiry,
  • communicate with you,
  • understand your project or business requirements,
  • prepare a quotation or proposal,
  • take steps necessary before entering into a contract.

The legal basis for this processing is primarily Article 6(1)(b) GDPR – taking steps at the request of the data subject prior to entering into a contract.

Where appropriate, processing may also be based on our legitimate interests under Article 6(1)(f) GDPR, particularly our legitimate interest in communicating with potential and existing clients and managing our business relationships.

Clients and Provision of Services

If you become our client, we process personal data necessary to provide the agreed services and manage our contractual relationship.

This may include:

  • identification and contact details,
  • company and billing information,
  • project-related communication,
  • information necessary for project management,
  • contractual and accounting records.

The legal basis for this processing is Article 6(1)(b) GDPR – performance of a contract.

Certain information may also be processed because we are required to comply with legal obligations, particularly accounting and tax obligations. In such cases, the legal basis is Article 6(1)(c) GDPR – compliance with a legal obligation.

Website Analytics

We may use analytics technologies to understand how visitors use our website.

These technologies may collect information such as:

  • pages visited,
  • time spent on the website,
  • approximate geographic location,
  • device type,
  • operating system,
  • browser type,
  • referring website,
  • interactions with the website.

Where analytics technologies require access to or storage of information on your device, they are activated only after you provide the appropriate consent through our cookie consent mechanism.

The legal basis for subsequent processing of personal data associated with optional analytics technologies is generally your consent under Article 6(1)(a) GDPR.

You can withdraw your consent at any time through the cookie settings available on our website.

Marketing Technologies

We may use marketing and advertising technologies to measure the effectiveness of our campaigns and, where applicable, provide more relevant advertising.

Marketing cookies and similar technologies are activated only after you provide your consent.

The legal basis for processing is your consent under Article 6(1)(a) GDPR.

You can withdraw or change your consent at any time through our cookie settings.

Cookies

Our website uses cookies and similar technologies.

Some cookies are strictly necessary for the operation and security of the website. Other cookies, such as analytics or marketing cookies, are used only with your consent.

Detailed information about the cookies and technologies used on our website is available in our Cookie Policy.

Recipients and Service Providers

We may use trusted third-party service providers that process personal data on our behalf or provide services necessary for the operation of our business.

Depending on the services currently used, these may include providers of:

  • website hosting and infrastructure,
  • website maintenance and development,
  • analytics services,
  • email and communication services,
  • cloud and data storage,
  • accounting and administrative services,
  • marketing and advertising technologies.

Where a third party processes personal data on our behalf, we take appropriate steps to ensure that the processing complies with applicable data protection legislation.

We may also disclose personal data where required by law or where necessary for the establishment, exercise or defence of legal claims.

International Data Transfers

Some of our service providers may process personal data outside the European Economic Area (EEA).

Where personal data is transferred outside the EEA, we ensure that an appropriate legal mechanism is used in accordance with the GDPR.

This may include:

  • an adequacy decision issued by the European Commission,
  • Standard Contractual Clauses approved by the European Commission,
  • or another legally recognised transfer mechanism.
How Long We Keep Personal Data

We retain personal data only for as long as necessary for the purpose for which it was collected or for as long as required by applicable legislation.

In general:

  • contact and project enquiries are retained for the period necessary to process and follow up on the enquiry;
  • client and contractual information is retained for the duration of the contractual relationship and subsequently for the period required to protect legal claims;
  • accounting and tax records are retained for the period required by applicable law;
  • data processed on the basis of consent is retained until the consent is withdrawn or until the relevant processing purpose expires;
  • cookie-related information is retained according to the lifetime of the respective cookie or technology.

Retention periods may differ where longer storage is required by law or necessary for the establishment, exercise or defence of legal claims.

11. Your Rights

Under the GDPR, you may have the right to:

  • request access to your personal data,
  • request correction of inaccurate or incomplete personal data,
  • request deletion of your personal data,
  • request restriction of processing,
  • object to processing based on legitimate interests,
  • receive your personal data in a structured, commonly used and machine-readable format where the right to data portability applies,
  • withdraw your consent at any time where processing is based on consent,
  • lodge a complaint with the competent supervisory authority.

Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.

To exercise your rights, contact us at: ahoj@nowera.sk

We may need to verify your identity before processing certain requests.

Right to Lodge a Complaint

If you believe that your personal data has been processed unlawfully, you have the right to lodge a complaint with the competent supervisory authority.

In Slovakia, the supervisory authority is:

Office for Personal Data Protection of the Slovak Republic
(Úrad na ochranu osobných údajov Slovenskej republiky)

You may also contact us first at ahoj@nowera.sk, and we will try to resolve your concern.

Data Security

We use appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, alteration, disclosure or destruction.

Access to personal data is limited to persons and service providers who require it for legitimate business purposes.

Automated Decision-Making

We do not use personal data collected through this website to make decisions based solely on automated processing that would produce legal effects or similarly significantly affect you, unless explicitly stated otherwise.

Third-Party Websites

Our website may contain links to websites operated by third parties.

We are not responsible for the privacy practices or content of those websites. We recommend reviewing the privacy policy of each third-party website you visit.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, particularly where our services, technologies or legal obligations change.

The current version will always be published on our website together with the date of the latest update.

17. Contact

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us at:

nowera s.r.o.
Mýtna 46D
811 06 Bratislava – Staré Mesto
Slovakia

Office / Contact address:
Andreja Hlinku 3058/17
926 01 Sereď
Slovakia

Email: ahoj@nowera.sk